FAQ | Spokane Computer and Network Services

Where are you located?
What if I need emergency assistance?
What software do you recommend?
Why Choose Us?
Return Policy

Where are your located?
Spokane Computing is a family owned, home based business located in the heart of Spokane, Washington. We perform all of our testing, server storage and inventory/distribution in our warehouse facility located on our property.

What if I need emergency assistance?
Have an computing emergency at 0 dark 30? Not to worry! Spokane Computing offers 24/7 computer emergency computer service to our clients at no additional charge. Click HERE for our emergency contact information.

What software do your recommend?
A list of recommended software can be found on the right. This list has been compiled for the average computer user to aid them in keeping their computer Spyware & Virus free and running smoothly.

Why Choose Spokane Computing?
Simply put - we are among the best in the business for computer help, repair and upgrades! But don't take our word for it - ask your friends, family and co-workers for recommendations. Be sure to find out if they were satisfied with the service / repair. Also, be sure to contact several repair shops and ask the basic questions below and compare our prices:

What are your diagnostic fees?
What are your repair fees? Is there an hourly rate? If so, how much?
Do you come to my site/home? If so, what are the fees? Am I charged for travel time?
How long does the average repair take?
Do you guarantee your work?
Do you offer free 24/7 support?

Return Policy

Spokane Computing is more than happy to accept your non-opened product for return within 30 days of original purchase. Opened, non defective items are accepted within 10 days of original purchase and may be subject to a 10% restocking fee. Exchanges for defective products are accepted within 30 days of original purchase. Special purchases and custom orders are non refundable. All returns and exchanges must accompany the original receipt, invoice and or purchase order.

Recommended Software:

AVG Anti-Virus Free - Robust and user friendly anti-virus software. Free for personal use.

AVG Anti-Spyware Free - Another free tool from AVG for removing spyware. Free for personal use.

Lavasoft Ad-Aware - Lavasoft's flagship product for detecting and removing spyware. Available in free, professional and enterprise editions.

Zone Alarm Free - Provides basic protection from hackers, worms, trojans and other security threats.

RealVNC - Not only can you access your computer remotely using VNC, you can also see and interact with another computer desktop. Available in free, personal and enterprise editions.

Notice: Please use the above software at your own risk, if you are unfamiliar with computer and network security, feel free to contact us for assistance.